Refund policy

At Minfswear, we want you to be happy with your purchase. If you receive a damaged, defective, incorrect, or significantly different product from what you ordered, you may request a return or replacement according to the terms below.

1. Return Eligibility

A return may be accepted if:

  • The product is damaged or defective when received.
  • You received the wrong product.
  • The product received is significantly different from the product description.
  • The product is unused, unworn and in its original condition.
  • Original tags and packaging are intact.

Products that have been worn, washed, altered, damaged by the customer, or returned without original tags may not be eligible for return.

2. Return Period

Customers must contact Minfswear within 7 days of receiving the order to request a return.

To request a return, please contact us with:

  • Order number
  • Reason for return
  • Photos/videos of the product, if applicable
  • Photos of the packaging, if the product arrived damaged

3. Exchange

We may provide an exchange for an eligible product, subject to product availability.

If the requested size or product is unavailable, an alternative solution or refund may be offered, subject to our return conditions.

4. Refunds

Once the returned product is received and inspected, we will notify you whether your refund request has been approved.

If approved, the refund will be processed through the original payment method wherever possible.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

5. Return Shipping Charges

If the return is due to a wrong, damaged, defective, or incorrect product, Minfswear may arrange or cover reasonable return shipping costs after verification.

For other approved returns, return shipping charges may be the responsibility of the customer.

6. Non-Returnable Products

Returns may not be accepted for products that:

  • Have been worn or washed
  • Have been altered or modified
  • Are damaged due to customer misuse
  • Are missing original tags or packaging
  • Are returned after the applicable return period

7. Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us as soon as possible after delivery.

Please keep the original product, packaging and tags until your return request has been reviewed.

8. Cancellation

If you want to cancel an order, contact us as soon as possible.

An order may not be cancellable once it has been processed or shipped. If the order has already been shipped, you may need to follow our Return & Refund Policy.

9. Contact Us

For any return or refund-related questions, please contact us:

Minfswear
Phone: 9627149770
Location: Rampur, Uttar Pradesh, India
Email: minfswear@gmail.com